Cancellations
Without Cancellation Protection:
· More than 48 hours before the service: 100% refund (excluding the protection fee)
· Less than 48 hours: no refund
With Cancellation Protection:
· More than 24 hours before the service: 100% refund (excluding the protection fee)
· Less than 24 hours: no refund
Please refer to our full Cancellation Policy in the Terms and Conditions.
The operator reserves the right to cancel or modify the activity for safety reasons due to adverse weather conditions. You will be offered an alternative date or a full refund. If you choose not to participate due to weather conditions that the operator considers acceptable, the standard cancellation policy will apply.
You will receive a 100% refund or be offered an alternative date. The operator may cancel due to not reaching the minimum number of participants, adverse weather conditions, or operational issues.
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